Security
Last updated 2 August 2026. Health logs are personal, so we keep the security model simple: your rows belong to you, and nothing else can read them.
These describe controls in place today. They are not a SOC 2, ISO 27001, HIPAA or PCI certification, and we don't claim one.
Found a flaw? Email us with the steps to reproduce. We'll acknowledge within 3 working days and keep you updated until it's fixed.
security@myprivyhealth.comSafe harbour
We won't pursue legal action against good-faith research that: uses only your own test account, stops at the first sign of access to someone else's data, avoids denial of service and spam, and gives us a reasonable window before going public. Please don't access, modify or download other people's health data.
If personal data is ever exposed, we will notify affected members by email without undue delay — and within 72 hours of becoming aware where the law requires it — telling you what happened, what data was involved, what we've done, and what you should do. We'll notify the relevant supervisory authorities and state attorneys general as required.